Fast food restaurants are all about delivering food to your customers as fast and efficiently as possible.
One of the best ways to achieve this speed and efficiency is by enhancing your operations using a modern POS (point of sale) system.
Most modern POS systems are now referred to as EPOS (electronic point of sale) systems and have advanced features that extend far beyond handling transactions.
From helping with inventory management and till management to reporting and analytics, these systems can help run your business in a manner that is seamless and efficient.
But what is the best POS system for a fast food restaurant? Here are all the top features of a fast food POS system that you should look for.
One of the most efficient ways of improving your order-taking process is by introducing touch screen terminals.
Moving between a mouse and a keyboard or trackpad on a computer is one of the most inefficient ways of taking orders.
In a fast-paced environment where serving as many customers is key to business success, a touch screen can ensure that your staff are operating at their best.
So the best POS system for a fast food restaurant will be one that offers touch screen capabilities.
However, it is important to keep in mind that the speed of your orders can also depend on the user interface of the POS system.
So while a touch screen can help immensely, you still need to look for a POS system that has a user-friendly interface.
Offering a guest-facing display can benefit your business since it allows customers to quickly follow along with their orders.
However, offering self-ordering kiosks can be even more beneficial, as it simplifies the guest experience.
These contactless stations create a quick and easy ordering experience, giving guests enhanced customisation abilities as they can customise their orders with add-ons and modifiers.
This can also help to reduce wait times as guests are put in control of their own ordering experience,
And before you ask what are the advantages of an EPOS system for employees, self-ordering helps to streamline your front-of-house operations. Your team can use that time to handle more important tasks.
Once the customer places the order, it is automatically sent to the kitchen. This ensures that orders are prepared and delivered as fast as possible.
Inventory management features
While managing your inventory is a necessary part of restaurant management, for fast food outlets, it is even more integral for operations.
With the speed of business, inventory can quickly disappear over the course of a day. This means that a simple excel inventory management method will not cut it.
The best POS system for a fast food restaurant will be one with advanced inventory management features.
These features include inventory to menu integrations, which would automatically deduct inventory levels as you use them for orders. Low stock alerts would also be useful so that as soon as a certain ingredient goes below a certain threshold, you can reorder.
This can help you focus on serving food and not wasting time crunching numbers.
Detailed customer and sales reporting
Another important aspect you need to look for in a POS platform for a fast food restaurant includes integrated reporting and analytics.
This can allow you to keep pace with your performance in real life, instead of waiting days or weeks to review your results.
If you want to see how a new menu item is performing, you can track sales immediately. If it is not doing as well as expected, you can adjust your sales strategy.
Similarly, using restaurant data, you can identify the slowest days of the week, and optimise promotions and sales accordingly to improve performance on these days.
Sales reporting helps you work smarter not harder, keeping your fast food restaurant serving meals with speed and ease.
The best POS system for a fast food restaurant is one that improves your overall efficiency.
Improving efficiency is something that all businesses regardless of their nature would want to achieve.
However, for a fast food restaurant, this aspect is absolutely integral to survival.
So the best POS system for a fast food restaurant is one that can help you to enhance all aspects of your restaurant’s efficiency.